Bert's Auto Parts

Transport, Shipping, Warehousing and Automotive

Jamaica

Customer Service Representative (In-Store Greeter)

  • Bert's Auto Parts
  • Contractual

About Company

Bert's Auto Parts Limited is a key player in the automotive industry in Jamaica. Established in 1988, we have grown to become the largest auto parts dealer in the country. Specializing in the retail a ... Read more

Job Description/Responsibilities

Join our dynamic team as a Customer Service Representative! You will be the friendly face that welcomes and guides customers in our branches, elevating their experience every step of the way. • Guide customers on kiosk usage and direct them to appropriate queues. • Enroll customers in the "Bert's Customer Club" and issue membership cards. • Manage customer interactions with politeness and professionalism, addressing inquiries and special requests. • Distribute handouts and maintain a tidy work area. • Resolve customer issues and provide information on products, services, and promotions. • Perform additional duties as needed to ensure smooth operations.

Job Requirements

Qualifications and Experience • Associate degree or diploma in Business Administration. • Knowledge of auto parts preferred. • Proficiency in Microsoft Word and Excel

Skills

  • Customer Service
Job Details

Industry

Transport, Shipping, Warehousing and Automotive

Experience Level

Entry Level (<2y experience)