Customer Service Representative (In-Store Greeter)
- Bert's Auto Parts
- Contractual
About Company
Bert's Auto Parts Limited is a key player in the automotive industry in Jamaica. Established in 1988, we have grown to become the largest auto parts dealer in the country. Specializing in the retail a ... Read more
Job Description/Responsibilities
Join our dynamic team as a Customer Service Representative! You will be the friendly face that welcomes and guides customers in our branches, elevating their experience every step of the way. • Guide customers on kiosk usage and direct them to appropriate queues. • Enroll customers in the "Bert's Customer Club" and issue membership cards. • Manage customer interactions with politeness and professionalism, addressing inquiries and special requests. • Distribute handouts and maintain a tidy work area. • Resolve customer issues and provide information on products, services, and promotions. • Perform additional duties as needed to ensure smooth operations.
Job Requirements
Qualifications and Experience • Associate degree or diploma in Business Administration. • Knowledge of auto parts preferred. • Proficiency in Microsoft Word and Excel
Skills
- Customer Service
Job Details
Industry
Transport, Shipping, Warehousing and Automotive
Experience Level
Entry Level (<2y experience)